Cruise Tips · Disney Cruise Line · Travel

Upgrading your Disney Cruise Line Cabin at the Pier

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Concierge Cabin 12000 on the Disney Fantasy

Want to change your cabin before the start of your cruise? You can try upgrading at the pier for a significant savings.

Other cruise lines open up upgrades for people before the cruise sailing for a savings, Disney however keeps the posted price until the cruise, and then will drop it to let people move up categories once they have arrived at port.

This is the story of our quest to upgrade at the port prior to a 7 night cruise aboard the Disney Fantasy at the end of January.

Our plan was to get on the 8:15 a.m. bus from the Orlando Airport Marriott Lakeside but we had just missed it and ended up on the 8:30 bus back to the airport.  By the time we arrived at the airport, there was already a decent line forming for Magical Express check in to the port. I took my son and got in line to check in while my husband waited for the items to off load from the Marriott bus and then get them on the Disney luggage truck. (The luggage was placed on a truck right next to where we were dropped off by the Marriott bus and would next be seen delivered to the outside of our cabin on the ship.) I’d say Disney started checking us in shortly after we arrived which was around 8:45 a.m.  We made it on the second bus to leave the airport that morning and sat about 6-10 rows back. We were probably on our way to the port around 9:15 a.m.

Upon arriving at the port around 10 and them doing their schpeal before we could exit the bus, we were somehow first to the security line. (My husband even caught up after getting our car seat and stroller from the bottom of the bus items.) We went straight to check in at the Castaway Club line and were a handful of desks away from the port upgrades line at the end of the row. They speedily checked us in and got us to the upgrade line by 10:23 a.m. There were family verandah concierge rooms available as well as one 1 bedroom- cabin 12000. But the price had just doubled from earlier reports. The family verandah (category v) went for $1,500 and the 1 bedroom for $3,000 based on our booked category of a deck 6 family verandah. [Disney bases the price of the upgraded cabin from the category that you were booked into, to the category that you wanted to go to.] That $3,000 made me sooo bummed but ultimately we pulled the trigger and we LOVED everything about cabin 12000. [Check out our pictorial review.]

The next item of business for us was securing a cabana at Castaway Cay. We positioned ourselves to not be pushy but to be the first in the concierge area to get aboard the ship once it was time. Once on board we went straight to the lounge (we didn’t stop for pictures or to look around).  Our strategy paid off as we were first to talk to a concierge host. We explained that we just upgraded and were wondering if there were any cabanas available and if not we’d like to be wait listed. We were first on the wait list and Tuesday morning we were told that they were able to secure us a cabana on the family beach. (Apparently the wait list was pages and pages long.) Sadly this cabana never made it into fruition as our ship wasn’t able to stop at Castaway Cay because there was some engine trouble during our cruise…

That is how you upgrade at the port to a concierge cabin. We did learn that ultimately, at least for now while we spend a lot of time in the room, we will just book into this category from the start.

Have you upgraded at the pier? What was your experience?

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Cruise · Disney Cruise Line · Travel

Concierge Cabin 12000 on the Disney Fantasy

We had the luxury of staying in cabin 12000 on the Disney Fantasy. It has converted us to always wanting to be in a one-bedroom on the Dream class ships (the Disney’s ships named the Fantasy and the Dream.) Honestly, who wouldn’t want that! This room was stunning.

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The entry way. There is a full bathroom (not pictured) and 2 closets on the right and one on the left.
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Walk in closet with a full length mirror. (This is in the furthest forward closet door to the right in the entry hallway.)
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Seating area with a small desk to the far right. (Adjacent to the desk is where the Murphy Bed is located)
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The HUGE bathroom. There is a stand alone shower to the left in the picture. (That mirror also has a tv, because you might just need to watch that Disney movie while taking a bath.)
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The bedroom. That vanity had more storage. There was a ton of storage in this room.
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The verandah/Balcony of cabin 12000 on the Disney Fantasy. It was HUGE, it continued on to the left of the picture.
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This is the view forward (down) from the cabin. You see the teen outdoor space. I don’t recall ever hearing them down there.

As far as a mini-review of the cabin. It was a great cabin, and I would stay here again, but I would probably pick one of the bump out cabins on the sides of the ship instead as I prefer a better view of the ocean (I like to look down and have a more immediate view.)

I am super sensitive to noise and from the interior of the cabin I didn’t hear any from above. On the outside people walking around the front of deck 13 would often stop and look down at the balcony and hypothesize as to what they were seeing, quite loudly! (Some things that we heard was the deck space was a part of the gym, and our favorite was that it was the “helm,” as excitedly exclaimed by one passerby-er.)  But otherwise the only real downside is that it is all the way forward, meaning long walks to the cabin, and the view is altered by the teen club below, etc.

This cabin was a wonderful place to spend the week.

Happy Travels! ♥

(Feel free to ask any questions you have about this cabin below in the comments.)

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